Customers won't stay forever, even with the phone number list best customer service, the best brand, and the best customer retention rates. This is especially true if you are new to a company or growing your team. When I first took over at Single Grain, I thought I could be free. I thought I could let other people take care of the business and, by extension, the phone number list customers. I was wrong. By the time I realized what a mistake it was, we were down phone number list to one employee.
If you suddenly lose several of your phone number list customers, what happens? Does it put you in a bad position? Will you struggle to pay the bills? Do you know how you will replace them? All of these are important questions that you need phone number list to know the answers to because losing even a few customers could have a huge impact on your revenue. For example, if you had five clients who each pay you $1,000 per month, and for some reason three phone number list of those five clients leave, you would lose 60% of your revenue. It could happen overnight.
The phone number list purpose of this article is to help you avoid losing your hard-earned customers and to help you find new customers when you need them. There will also be some tips on how to keep your best employees and team members, because having a good time with other passionate people is an integral part of growing your phone number list business!
Why you need to reduce customer turnover
Single Grain had hit rock bottom. Just me and an employee. Eventually I realized that I had to be the phone number list one to make the deals and put together a new team. It was Single Grain, second round. That first round was a disaster and it took a whole year to recover. However, once the second round started, things started phone number list to look up. We started closing clients consistently. Not only that, but I realized how much we needed to focus on serving these customers and being really hands-on.