Micros Fidelio Suite V.8.7.4
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What is Micros Fidelio Suite V.8.7.4 and how can it benefit your hotel
Micros Fidelio Suite V.8.7.4 is a comprehensive software package that covers all aspects of hotel management and operations. It is designed to maximize the efficiency, profitability and customer satisfaction of your hotel business.
Micros Fidelio Suite V.8.7.4 consists of several integrated modules that can be customized to suit your specific needs and preferences. Some of the main modules are:
Customer Relationship Management (CRM): This module stores and manages all the data of your hotel guests, including their personal information, preferences, booking history, loyalty programs and feedback. You can use this module to create personalized offers, promotions and communication campaigns for your guests, as well as to analyze their behavior and satisfaction levels.
Reservations: This module allows you to create and manage reservations for individuals, groups and blocks (allotments) for any period of time and any number of rooms. You can also check the availability and occupancy of your hotel facilities, as well as the rates and restrictions for different room types and seasons.
Front Office (Front Desk): This module handles all the tasks related to the check-in and check-out of your guests, such as registration, room assignment, billing, payment, posting charges, folio management and guest services. You can also use this module to handle walk-ins, room changes, upgrades, cancellations and no-shows.
Cashiering: This module tracks and controls all the cash transactions in your hotel, such as deposits, withdrawals, transfers, exchanges and refunds. You can also use this module to generate reports and audits for your cash flow and revenue.
Rooms Management: This module helps you to optimize the utilization and maintenance of your rooms, by providing information on the status, condition and availability of each room. You can also use this module to assign tasks to your housekeeping staff, monitor their performance and handle guest requests.
Conference & Catering Management: This module enables you to plan and manage events and functions in your hotel, such as meetings, conferences, banquets, weddings and parties. You can use this module to create proposals, contracts, invoices and menus for your clients, as well as to coordinate the resources, equipment and staff required for each event.
Night Audit: This module performs the daily closing procedures for your hotel operations, such as balancing accounts, posting charges, generating reports and backing up data. You can also use this module to review and correct any errors or discrepancies that may occur during the day.
Micros Fidelio Suite V.8.7.4 is based on Oracle technology, which ensures high security, reliability and scalability of your data and system. It is also web-friendly, which means you can access it from any device with an internet connection.
If you are looking for a software solution that can help you run your hotel business more efficiently and effectively, Micros Fidelio Suite V.8.7.4 is a great option to consider.